How to Export Your Account Data on Bitget EU?

[Estimated reading time: 3 minutes]

This article guides you on exporting your Bitget EU account data, including fund flows and order history. The export feature is only available on the Bitget EU website and is not supported on the Bitget EU app.

Types of Data Available for Export

You can export the following types of account data:

1. Account - Fund flows (Asset History):

• Spot: Asset History – Spot

• Margin: Asset History – Margin

2. Orders:

Spot Orders: Order history, order details, fund flow, deposit/withdrawal records

• Spot Order Data

Margin Orders: Order history, fund flow

• Margin Order Data

Earn History:

• Earn History Data

Time Range and Export Limits

1. Available timeframes:

• Last 24 hours

• Last 7 days

• Last 30 days

• Last 90 days

• Over 90 days (customizable up to 18 months)

2. Export limits:

• Each user can export data up to 10 times per month.

• Each export can cover data from the past 18 months.

Export Format, Browser, and Download Details

• Supported file formats: CSV, Excel

• Recommended browser: Google Chrome for the best performance

• Download availability: Once the export is complete, you will receive a notification, and the download link will be available for 7 days—please download your file before it expires.

How to Export Your Account Data?

Step 1: Navigate to your account section

1. Hover over the profile icon in the top-right corner.

2. Select Accounts or Orders, depending on the data you want to export.

Example: Accounts → Spot

Step 2: Select Fund Flow

1. Click Fund Flow on the right side of the page.

Step 3: Set the export parameters

1. Click the Fund Flow icon.

2. Select the desired timeframe for the data.

Step 4: Choose export options

1. Select the coin type, data category, and file format.

2. Click Generate to start the export.

Step 5: Download the exported file

1. Once the export is complete, you will receive a notification.

2. Click Refresh, then Download the file.

3. Use Google Chrome for a smooth download process.

Difference Between Order History and Order Details

	Order History	Order Details
Purpose	Provides a summarized list of all past orders (completed, canceled, or partially filled)	Offers a detailed breakdown of a specific order
Includes	Order ID, trading pair, order type (market/limit), price, amount, status, timestamp	Execution price, fill history, fees, trade execution timestamps, margin details (if applicable)
Best for	Quick reference and tracking past trades	Reviewing detailed execution and multiple fills for a single order

Requesting Data Beyond 18 Months or Troubleshooting Issues

If you need data beyond 18 months or experience issues exporting data, follow these guidelines:

• Data Exceeding 18 Months

• Up to 2 years: Submit a support ticket requesting the data.

• Over 2 years: Provide a detailed reason for your request. Approval will be required from Bitget’s relevant departments.

• Data Export Issues

If you encounter issues such as incomplete or inaccurate data:

1. Submit a support ticket detailing the issue.

2. Attach your exported file and, if possible, a video demonstrating the steps you followed.

To submit a support ticket, visit the Bitget EU Support Center.